# Customer Service Representative

- **Company:** CVS Health
- **Published:** Sep 10, 2026
- **Location:** On-site, Tennessee
- **Salary:** $17.00-28.46 per hour
- **Employment type:** Full-time
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TN---Franklin/Customer-Service-Representative--Accident-and-Health-Franklin--TN_R1022697

## About

CVS Health is hiring a Customer Service Representative in Tennessee. The job is full-time, 40 hours a week. Pay runs from $17.00 to $28.46 per hour.

### What you'll do

- Answer and document incoming contacts
- Resolve member complaints and service issues
- Explain accident and health insurance coverage
- Maintain confidential patient records
- Meet company performance metrics

### Requirements

- 6+ months call center experience
- Basic computer proficiency
- Multitasking and time management skills
- High school diploma or equivalent
- Accident and health insurance experience (preferred)
- Claims experience (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/customer-service-representative-cvs-health-4e772657-da9a-46b3-96a5-bd162aec2df4