# Customer Service Representative

- **Company:** CVS Health
- **Published:** Sep 3, 2026
- **Location:** Hybrid, Tennessee
- **Salary:** $17.00-28.46 per hour
- **Employment type:** Full-time
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TN---Franklin/Customer-Service-Representative_R1022654

## About

CVS Health is hiring a Customer Service Representative in Tennessee. The job is full-time and hybrid, 40 hours a week. Pay runs from $17.00 to $28.46 per hour. The job is in Final Expense and Life Claims Operations team. The schedule is Tues-Thurs in office.

### What you'll do

- Respond to customer insurance inquiries
- Provide claim status updates
- Explain policy benefits and documentation
- Assist with premium payment inquiries
- Document interactions across multiple systems

### Requirements

- One year customer service experience
- Proficiency in Microsoft Office
- Ability to navigate multiple applications
- Strong verbal and written communication
- Manage high-volume customer interactions
- Two years life insurance experience (preferred)
- Experience with claims administration (preferred)
- Experience handling sensitive customer situations (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/customer-service-representative-cvs-health-57a018b4-ed01-42e9-bb4f-221295661a5b