# Customer Service Representative

- **Company:** CVS Health
- **Published:** Oct 2, 2026
- **Location:** Hybrid, Tennessee
- **Salary:** $17.00-28.46 per hour
- **Employment type:** Full-time
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TN---Franklin/Customer-Service-Representative-Hybrid-Franklin--TN_R1034746

## About

CVS Health is hiring a Customer Service Representative in Tennessee. The job is full-time and hybrid, 40 hours a week. Pay runs from $17.00 to $28.46 per hour. The schedule is 3 days a week in-office.

### What you'll do

- Respond to member and provider inquiries
- Document customer interactions in systems
- Educate customers on plan benefits
- Research claims and eligibility issues

### Requirements

- One year of customer service experience
- Navigate multiple systems while speaking
- Proficiency with Microsoft Office
- High school diploma or GED
- Experience in healthcare or insurance (preferred)
- Knowledge of claims and authorization processes (preferred)
- Bilingual skills (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/customer-service-representative-cvs-health-962872eb-1622-45d7-98e0-715e37f4301e