# Customer Service Representative

- **Company:** CVS Health
- **Published:** Sep 8, 2026
- **Location:** Remote, Arizona
- **Salary:** $17.00-31.30 per hour
- **Employment type:** Full-time
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/AZ---Work-from-home/Customer-Service-Representative--Arizona-_R1028614

## About

CVS Health is hiring a Customer Service Representative in Arizona. The job is full-time and remote, 40 hours a week. Pay runs from $17.00 to $31.30 per hour. The schedule is Monday-Friday from 8am-6pm Arizona Time.

### What you'll do

- Resolve member inquiries via phone or correspondence
- Educate members on health plan resources
- Document and track member interactions
- Explain benefit plans and policies
- Process appeals and pre-authorizations

### Requirements

- One year call center experience
- One year health insurance experience
- Proficiency in Microsoft Office
- High school diploma or GED
- Knowledge of medical terminology (preferred)
- Healthcare environment experience (preferred)
- Bilingual in English and Spanish (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/customer-service-representative-cvs-health-b7d31a47-1289-4d93-9699-38ff90157ebc