# Customer Service Representative

- **Company:** CVS Health
- **Published:** Sep 23, 2026
- **Location:** On-site, Tennessee
- **Salary:** $17.00-28.46 per hour
- **Employment type:** Full-time
- **Setting:** Retail
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TN---Franklin/Customer-Service-Representative--New-Business-Operations_R1018963

## About

CVS Health is hiring a Customer Service Representative in Tennessee. The job is full-time at a retail location, 40 hours a week. Pay runs from $17.00 to $28.46 per hour. The job is in New Business Operations. The schedule is 3 days onsite Tuesday-Thursday.

### What you'll do

- Resolve member benefit and claim inquiries
- Educate customers on plan details
- Process claim referrals and appeals
- Maintain financial data records
- Assist providers with credentialing issues

### Requirements

- High School Diploma
- 1-3 years customer service experience
- Experience in a production environment
- Proficient in Excel (preferred)
- SQL experience (preferred)
- Insurance knowledge (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/customer-service-representative-cvs-health-c545c820-df0e-4d20-bc3a-cb6fcfb5d32f