# Inbound/Outbound Queue Associate

- **Company:** CVS Health
- **Published:** Oct 1, 2026
- **Location:** On-site, Kentucky
- **Salary:** $17.00-31.30 per hour
- **Employment type:** Full-time
- **Setting:** Clinic
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/KY---Work-from-home/Inbound-Outbound-Queue-Associate_R1048823

## About

CVS Health is hiring for "Inbound/Outbound Queue Associate" in Kentucky. The job is full-time at a clinic, 40 hours a week. Pay runs from $17.00 to $31.30 per hour.

### What you'll do

- Coordinate medical service intake and referrals
- Process member and provider phone inquiries
- Verify member eligibility and benefits
- Document medical management transactions
- Conduct outbound calls for clinical information

### Requirements

- 1-2 years medical or office assistant experience
- 1-2 years call center experience
- High school diploma or GED
- Ability to perform sedentary office work
- 1-2 years prior authorization experience (preferred)
- Associate degree (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/inbound-outbound-queue-associate-cvs-health-b80a87eb-6e33-4d88-931d-3db029e0a978