# Senior Assistant, Client and Colleague Support (Tier 2)-5

- **Company:** CVS Health
- **Published:** Oct 27, 2026
- **Location:** Remote, Rhode Island
- **Salary:** $17.00-31.30 per hour
- **Employment type:** Full-time
- **Apply:** https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/RI---Cumberland/Senior-Assistant--Client-and-Colleague-Support--Tier-2--5_R1080863-1

## About

CVS Health is hiring for "Senior Assistant, Client and Colleague Support (Tier 2)-5" in Rhode Island. The job is full-time and remote, 40 hours a week. Pay runs from $17.00 to $31.30 per hour. The job is in Supplemental Benefits team. The schedule is 8:00 AM and 8:00 PM ET.

### What you'll do

- Manage daily escalations from various teams
- Resolve client and colleague inquiries
- Investigate and respond to escalation emails
- Update health plan follow-up comments
- Perform address validation and mail processing

### Requirements

- Two years of customer service experience
- Two years of Microsoft Office experience
- Dedicated distraction-free home workspace
- Stable internet connection
- Effective oral and written communication
- Call center technology experience (preferred)
- Call center work experience (preferred)
- Associate degree (preferred)

## Insurance

- Health
- Dental
- Vision

## Benefits

- Paid time off
- Retirement savings plan
- Wellness programs

Source: https://medjoblist.com/jobs/senior-assistant-client-and-colleague-support-tier-2-5-cvs-health-8fa960ff-f7a1-4d1c-9263-852039484821