CVS Health
CVS Health
Inbound/Outbound Queue Associate. On-site, Kentucky
$17.00-31.30per hour
On-site, KentuckyFull-timeClinicEng
Posted Oct 1, 2026Markdown version
Job description
CVS Health is hiring for "Inbound/Outbound Queue Associate" in Kentucky. The job is full-time at a clinic, 40 hours a week. Pay runs from $17.00 to $31.30 per hour.
What you'll do
- Coordinate medical service intake and referrals
- Process member and provider phone inquiries
- Verify member eligibility and benefits
- Document medical management transactions
- Conduct outbound calls for clinical information
Requirements
- 1-2 years medical or office assistant experience
- 1-2 years call center experience
- High school diploma or GED
- Ability to perform sedentary office work
- 1-2 years prior authorization experience (preferred)
- Associate degree (preferred)
