CVS Health

Inbound/Outbound Queue Associate. On-site, Kentucky

$17.00-31.30per hour

On-site, KentuckyFull-timeClinicEng
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Posted Oct 1, 2026Markdown version

Job description

CVS Health is hiring for "Inbound/Outbound Queue Associate" in Kentucky. The job is full-time at a clinic, 40 hours a week. Pay runs from $17.00 to $31.30 per hour.

What you'll do

  • Coordinate medical service intake and referrals
  • Process member and provider phone inquiries
  • Verify member eligibility and benefits
  • Document medical management transactions
  • Conduct outbound calls for clinical information

Requirements

  • 1-2 years medical or office assistant experience
  • 1-2 years call center experience
  • High school diploma or GED
  • Ability to perform sedentary office work
  • 1-2 years prior authorization experience (preferred)
  • Associate degree (preferred)

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