Outpatient Retail Pharmacist

The Outpatient Retail Pharmacist is responsible for providing safe, accurate, and patient‑centered medication services in a hospital system retail pharmacy. This position dispenses prescriptions, counsels patients, manages workflow, ensures regulatory compliance, and provides exceptional customer service. The Outpatient Retail Pharmacist is a critical member of the healthcare team that coordinates medication services with hospital and clinic staff for safe and effective patient care. This position provides direct patient care as part of a clinically focused pharmacy team in a dynamic environment.

Responsibilities

• 1. Accurately review, verify, and dispense prescriptions in compliance with state and federal regulations
• 2. Counsel patients on proper medication use including OTC recommendations.
• 3. Oversee pharmacy technicians and manage workflow for safety and efficiency.
• 4. Complete duties to ensure compliance with various regulatory requirements including state boards of pharmacy, Missouri BNDD, DEA, manufacturers, auditors, and third-party payors
• 5. Coordinate patient care with other members of the healthcare team including, but not limited to, providers, nurses, care managers, and other pharmacists.
• 6. Work closely with prior authorization team to optimize medication selection
• 7. Provide immunizations and targeted clinical services as needed.
• 8. Together with Pharmacy Technicians ensure appropriate inventory levels including ordering
• 9. Work to resolve claim adjudication issues to ensure proper billing with third party plans.
• 10. Other duties as assigned

Education

• PharmD from an accredited college of Pharmacy - Required

Work Experience

• Experience in computer applications to pharmacy services. - Required
• 3 Years - Minimum 3 years' experience in a retail pharmacy - Preferred

Licenses and Certifications

• License in good standing with the Missouri State Board of Pharmacy - Required Upon Hire
• License in good standing with the Kansas State Board of Pharmacy - Required within 1 Year

Travel Requirements

Qualifications

Skills and Abilities

Essential Technical/Motor Skills

• Ability to accurately input medications, dosages, strengths into pharmacy computer system.
• Able to speak clearly in order to communicate with ancillary medical professionals on drug therapy.
• Able to type and utilize computer keyboard/computer/mouse to accurately input data.
• Able to answer the telephone in order to take and receive and relay, interpret, analyze questions follow-up.

Interpersonal Skills

• Ability to communicate, clearly, handle telephone, take and deliver messages and interact with other health care practitioners for the benefit of providing quality patient care.
• Able to function as a team player.
• Able to problem solve through individual and group interaction dealing with others in order to meet the needs and expectations of the customer.
• Able to be flexible with personal schedule to meet department staffing requirements.

Essential Physical Requirements

• Ability to lift and push varying degrees of weight (not to exceed 50 pounds).
• Ability to constantly move in/out of department, standing, sitting, walking to fill orders, retrieve medications, deliver, answer phones (several), trips to and from the nursing units, writing orders, doing patient consults, providing drug information; to be able to operate, understand and functionally perform the computer operation as and other pharmacy equipment/devices.

Essential Mental Abilities

• Able to manipulate numbers and interchange from metric/apothecary measures, and handle dosage calculations.
• Able to read, interpret data/analyze written medication order and converse with physicians on suggested/recommended therapy adjustments/changes etc. toward a positive outcome.
• Able to calculate, manipulate and state correct dosages/adjustments.
• Able to assimilate, comprehend, understand physician orders/requests and understand written/verbal requests.
• Ability to multi-task without losing focus.
• Able to adapt to priority requests, shifts and changing healthcare environment through the use of organizational skills.
• Able to assess, evaluate phone messages, patient therapy, potential drug interactions,
• adverse drug interactions and meeting customer needs.
• Able to use short and long-term memory in order to report between shifts, drug therapy decisions with physicians.
• Alert and focus on task/activity and not become overwhelmed when handling medication requests.

Essential Sensory Requirements

• Able to visually assess written physician’s orders, review patient charts, reports, audits to make informed decisions, etc. for further processing.
• Able to hear in order to handle phone requests from ancillary medical personnel, physicians regarding patient pharmaceutical therapy, both to send and receive.
• Able to visually assess colors in order to determine if appropriate solutions\dosage form were accurately dispensed or mixed.

Exposure to Hazards

• Hazardous drugs, Chemotherapy, needle sticks.

Other Skills and Abilities

• Self-starter does not require much supervision.
• Able to plan ahead.
• Able to complete instructions with little or no direct supervision.
• Able to ask the appropriate questions for understanding of the question or task at hand.